Globe unveils customers' daily experiences with new life-enabling offers
ben balce5 min read
FILIPINOS are very agile, always ready to adapt to new experiences and face challenges head-on. Despite the pandemic, many are able to stay afloat thanks to digital means which remain abuzz with new platforms, services, bundles, and plans that reinvent how we live.
Globe recognizes the challenges its customers continue to face given the current state of the pandemic. To support them, the company launched first-to-market innovations that redefine telco experiences that enable them to win each day.
“Today, Filipinos have better connectivity with truly proactive service here and abroad, powered by the largest mobile network and the fastest-growing 4G network in the country. More advanced technologies are also in place such as 5G and fiber plus pervasive network improvements,” shared Globe’s Deputy Chief Commercial Officer Issa Guevarra-Cabreira during the first-ever Globe Innovation Fest.
Globe stands as the industry pioneer and leader in 5G technology in the Philippines. The recent launch of Globe’s 5G roaming services in the UAE and Thailand is set to continue with upcoming launches across Asia, Middle East, North America, and several countries in Europe. The 5G roaming service is available to Filipinos traveling internationally, as well as subscribers of select foreign telcos visiting the Philippines.
Pioneering data as currency
With the internet as a new essential, data has become an indispensable part of our daily lives. Globe pioneers the way customers use and extend the value of data by introducing data as currency in the Philippines. This applies to any Globe product whether mobile, Home Prepaid WiFi or Reward for loyalty. With Globe's latest innovation, GBs to Points, customers can soon start converting their unused GBs to Globe Rewards points via the Globe One App. For Prepaid, the conversion is 1GB = 1 Rewards Point. For Postpaid, 1GB = 10 Rewards points. For Home Prepaid WiFi, 3GBs = 3 Rewards. Gigabytes or GBs may be converted into points at any time within the promo validity or before the plan’s cut-off date.
More value and benefits every day on mobile or at home
Globe Postpaid acknowledges the evolving needs of customers and the importance of flexibility and reliable connectivity. Introducing another first of its kind in the market, the new GPlan with GCash offers maximum flexibility for customers by giving them GCash credits which they can spend for anything they want and need -- whether it’s content subscriptions, shopping vouchers, or even home essentials like robot vacuums. Mobile and life essentials are combined in any GPlan type. Aside from generous data allocations, customers will receive unlimited all-net calls & texts, free GoWiFi when in transit, unlimited teleconsultation via KonsultaMD & 3 months insurance coverage via GInsure from Singlife with plan offers like GPlan with Device, GPlan Sim-only, and GPlan with GCash.
Globe Postpaid will also make available soon special offers using the iQiyi app, one of the world's leading online movie and video streaming websites for Korean and Chinese TV dramas, movies, variety shows, and Japanese anime. The mostly Asian content will be available using FREE and VIP versions accessible via iQiyi app or iQ.com. VIP subscription allows customers to get additional features like advanced episodes and no ads. iQiyi VIP offers will be available in GlobeOne and GCash apps next month.
Helping SMEs and businesses in their digital transformation
As a digital solutions provider and in partnership with the national government, Globe myBusiness has been assisting hotels, restaurants and cafes through the Safe Recovery Campaign. Going digital, accompanied by proper safety protocols has allowed the hospitality industry to slowly gain its momentum back. Globe myBusiness offers solutions and services such as Amber, Rush, and KonsultaMD. Amber helps businesses reach out to their client base. Rush enables businesses with reward programs for their loyal customers. And to ensure the health and safety of staff and guests, GmB offers KonsultaMD. Moreover, Globe myBusiness has partnered with SGS, the world’s leading testing, inspection and certification company, to offer the Hygiene Monitored Program.
This program is a global initiative that aims to ensure the highest hygiene practices within hotels, restaurants, cafes, and other places of business. An SGS HM mark is an assurance to the customer that the establishment practices the best food safety methods.
Endless possibilities to do good
One of the greatest and most impactful risks we face as a community is the threat of climate change. Globe sees mitigating the impact of climate change as a whole of nation approach.
Globe continues to forge partnerships with government organizations and has committed to adopting frameworks like the Task Force on Climate-related Financial Disclosures (TCFD) to help address climate-related risks through science-based research, financial information, and disclosures. Proactively investing in initiatives that create real and lasting social impact is a testament to the company’s commitment to creating a #GlobeOfGood. Through innovations like Globe Rewards, Globe One, and GCash, customers are given the power to take action as digital citizen — able to participate in various initiatives including proper e-waste disposal, recycling, rainforestation, energy conservation, marine biodiversity, and minimizing single-use plastics.
“Climate change will impact all of us so we need to be persistent in educating Filipinos on environmental threats and what every person can do to help. Actively participating in causes and increasing awareness on what's happening around us will go a long way in prevention and mitigation,” concludes Guevarra-Cabreira.
For years, Globe has been recognized for its sustainability initiatives. The company supports 10 UN Global Compact principles and contributes to 10 of the 17 UN Sustainable Development Goals such as UN SDG No. 9 which recognizes the importance of infrastructure and innovation as crucial drivers of economic growth and development, and UN SDG No. 12 - Sustainable Consumption and Production, which is about achieving economic growth and sustainable development by urgently reducing the ecological footprint. It is also about decoupling economic growth from environmental degradation, increasing resource efficiency, and promoting sustainable lifestyles by changing the way we produce and consume goods and resources. (PR)