GINGOOG City — Motorists can now resume transactions with the Land Transportation Office (LTO) after its Land Transportation Management System (LTMS) was restored nationwide Tuesday afternoon.
LTO-10 Regional Director Nelson Manaloto said in a System Restoration Advisory sent through Viber that the LTMS became fully operational at 1:45 p.m. Tuesday, Sept. 15.
“All LTMS-related services are now available, and users may proceed with their transactions,” the advisory said.
The restoration ended a temporary system outage that began Monday, Sept. 14, as the LTO shifted from the Stradcom Information Technology System to the LTMS.
The downtime disrupted transactions at LTO offices nationwide, leaving motorists and other clients unable to process some government services.
In Gingoog City, the outage meant an extra trip and expense for some clients.
Jencell Vallente of Balingoan, Misamis Oriental, earlier went to the LTO District Office in Gingoog but could not complete her transaction because the system was offline.
Vallente said the trip cost her time and transportation money. She hoped the system would be restored soon so clients from distant towns would not have to make unnecessary trips.
The LTO apologized for the inconvenience caused by the downtime and thanked the public for its patience and understanding.
The system disruption followed LTO Chief Markus Lacanilao’s Sept. 13 directive to stop using the Stradcom IT System for LTO transactions and require offices to use the LTMS.
The move followed an order from the Office of the Ombudsman to discontinue the use of the Stradcom system and process LTO transactions through the LTMS.
The immediate shift covered Enhanced Driver’s License System pilot sites and 42 designated Temporary Offsite Printing Offices.
With the LTMS now operational, Manaloto said LTO offices can again process transactions using the system.
For motorists, the restoration means they can return to LTO offices to continue transactions that were delayed by the outage.
