CAGAYAN de Oro City Mayor Rolando 'Klarex' Uy is dedicated to enhancing the services offered by the City Hall to the people of Cagayan de Oro. 

Mayor Uy even made it clear that service enhancement is a key component of his RISE (Regional Leadership, Institutional Development, Safety and Security and Economic Recovery) agenda, which offers valuable insights into the 'Seal of Good Local Governance' program.

SERVICE ENHANCEMENT. Mayor Rolando 'Klarex' Uy of Cagayan de Oro City is committed to enhancing City Hall services. His RISE agenda and insights into the 'Seal of Good Local Governance' program ensure an improved quality of life for the people of Cagayan de Oro.(CIO photo)

Uy expressed his commitment to improving the administration's efficiency and effectiveness by learning from experts and engaging with stakeholders.

During the evaluation for the 'Seal of Good Local Governance' conducted by the Department of Interior and Local Governments (DILG), the Mayor emphasized the importance of every department functioning in accordance with its mandate. 

The administration aims to promote economic growth, transparency, and the expansion of opportunities to improve the overall welfare of the people, according to Uy.

The evaluation assessed City Hall's performance based on ten criteria, including financial administration, disaster preparedness, social protection, health compliance, education, business friendliness, tourism, heritage development, safety, peace, environmental management, and youth development.

Meanwhile, city hall administrator lawyer Roy Hilario Raagas, explained that the purpose of the 'Seal of Good Local Governance' program is not just to compete for awards, but primarily to enhance the services provided to constituents. 

Shedding light on the 'Seal of Good Local Governance' program, Raagas stresses the importance of enhancing services to benefit the community.

By prioritizing good governance, he said the city aims to elevate public welfare through active participation in the program.

Offering valuable insights, the he emphasized the city's commitment to improving the quality and accessibility of public services through the 'Seal of Good Local Governance' program. 

While acknowledging the city's achievements and progress, the primary focus remains on serving the constituents effectively, he said. 

By fostering transparency, accountability, and efficiency in local government practices, the city strives to provide exemplary services that positively impact the lives of its residents. 

Raagas explained more than just a competition for awards, the 'Seal of Good Local Governance' program serves as a driving force in ensuring that the community receives the highest standards of public service.

“The objective is to improve the governance system from the grassroots level to the national government,” said Raagas.

Like mayor Uy, Raagas also emphasized the need to maintain and enhance the quality of public services in Cagayan de Oro. 

While acknowledging any shortcomings or failures, he expressed the administration's determination to rectify them in compliance with the law. 

The mayor also sought the guidance and input of local governance experts and stakeholders to sustain and improve service delivery.

Mayor Uy highlighted the high capacity of the bureaucracy but recognized the opportunity for further improvement. 

He also welcomed coaching and mentoring from experts to ensure the administration continues to serve and enhance the lives of the people of Cagayan de Oro.