City Hall prioritizes training for better service

IN a bid to enhance public service, Cagayan de Oro City Hall has been prioritizing continuous training and seminars for its employees. 

Xsyclyn Faith Lumbatan, the acting chief of the City Hall’s Human Resources Department, emphasized the importance of instilling a strong sense of public service mindset among the employees.

During the recent ‘Department In Focus’ program series organized by the City Information Office, Lumbatan highlighted the public’s expectation for City Hall employees to deliver the best service possible. 

She stressed the significance of directing the public to the most qualified individuals who can effectively address their needs.

Lumbatan further explained that the training and seminars are designed to equip the employees with the necessary skills and knowledge to serve the public effectively. 

“The goal is to ensure that they go the extra mile in providing assistance and support to the citizens of Cagayan de Oro,” said Lumbatan.

The initiative has been well-received by the employees, who have shown enthusiasm and dedication towards improving their service delivery. 

By undergoing these constant training and seminars, they aim to enhance their capabilities and better cater to the diverse needs of the community.

The commitment of Cagayan de Oro City Hall to prioritize employee training reflects its dedication to fostering a culture of excellence and continuous improvement in public service. 

Through these efforts, the city aims to ensure that its employees are well-equipped to go above and beyond in serving the public, ultimately contributing to the overall development and welfare of the community.

As the City Hall continues to invest in the professional development of its employees, the people of Cagayan de Oro can expect an even higher level of dedication and quality service from their public servants, ultimately leading to a more efficient and responsive local government.