The transformation continues

Egay Uy

DETRACTORS may not agree but signs are already visible to the naked eye that indicate a gradual positive transformation of the RTA from its old form to what it is today.

While we should no longer compare how the RTA fared under the old regime, the office is doing its best to surpass its own performance not only in terms of the number of apprehensions the traffic enforcers log each day [despite the sharing law insult by the city council] but on how the traffic enforcers have now embraced the core values that we have nurtured for quite a while already.

For easier recall, these core values are coined into H-A-P-S-A-Y or Honesty and integrity, Attitude – positive towards the public, towards work and towards fellow employees, Public service that’s an innovation of customer service if it were in the private sector, Safety consciousness for both the enforcers and the road users, A-productivity, and Your team.

Of course, there are no expected changes overnight, but with perseverance and positive expectations, coupled with the right motivations, the RTA will eventually transmute into what it is supposed to be – an office that ensures the lives of roads users are comfortable and convenient.

• •

When the new towing truck of the RTA will have been commissioned already, the RTA-TFHD will have been able to tow illegally-parked trailers along the highway.  This will lessen the unsafe conditions on the highways and other areas where trailers are wantonly parked by their owners.

Additional manpower will also enable the RTA to implement its plan to organize a night patrol, especially that it will very soon be able to make use of two new patrol-type multicabs.  As earlier reported, more than twenty-five percent of the traffic enforcers on the road are now either Criminology graduates or license holders.

We may eventually lose them to the police force but while they are with the RTA, their full potentials shall be harnessed and their skills and knowledge transferred to the rest of the manpower complement.

Again, the cooperation of the community will spell a big difference.

(Egay Uy is a city hall consultant and serves as the chair of the Task Force Hapsay Dalan.)